By partnering with Code for America, we can move forward with plans to provide an innovative web application that will help make our City more efficient, transparent and participatory.
Mayor Peter Carlisle
In 2012, the City and County of Honolulu and city contact Forest Frizzell enlisted fellows Mick Thompson, Diana Tran and Sheba Najmi to fix the city’s public service site and present it in a more digestible format. The challenge was that with 75 percent of the state was being served by an outdated website. Rather than forcing this info into a traditional brochure-style site design, the fellows decided on a simpler solution.
Using community interviews and Google Analytics to find what locals had been searching for on the original Honolulu.gov website. After engaging in remote user testing, they built a Google-like search site called Honolulu Answers. There was just one problem, they still didn’t have quality content.
It was then that the fellows planned a volunteer Write-a-thon where locals from the government and community spent the afternoon writing answers to popular questions related to the government.
Other apps created during the Honolulu fellowship year include a traffic route app and a social media guidebook. Additionally the team found a way to reuse the work done by team Boston on Adopt-a-hydrant by deploying it for the purpose of adopting tsunami sirens as Adopt-a-Siren.