Government technology procurement

From buying technology to delivering digital services that work.

ALPHA: The information on this page is an early draft. We'll update it regularly as we learn.

Please send feedback to Dan Hon at

In our work with local and state governments we have seen several high-profile failures in government technology - projects over budget, late, or broken, or existing technology with serious problems. These failures have drawn attention to the way that our governments buy and deliver the technology they need to govern well.

This playbook has been produced in the context of our wider work - the people, practices and products needed to deliver 21st century government - to help governments in America improve the way they buy and use technology to deliver digital services that work.

Government technology procurement

How governments buy technology to deliver digital services.

Delivering digital services

How governments meet user needs, on time and on budget.

Digital service RFPs

Advice about what should be in a digital service RFP.

Organize government for digital services

Organizational design for delivering successful change through technology.

Tell us what you think (opens a 3 minute survey on another website)